Position Title:  Digital Acounts Administrator
Department:   Marketing
Reports To:    Marketing Manager
Location:       Eco Tower, Taguig
 

JOB DESCRIPTIONS:

  • Monitors reviews, comments, and inquiries in all digital platforms
  • Protect the face of ATC and its brand over the net
  • Answer inquiries, comments and reviews.
  • Place ads and comments to other pages to uplift the presence of ATC and its brands.
  • Maintains good relationship with netizens.
  • Prepare reports of complaints and issues raised by netizens.
  • Forward interest buyers to the customer care or sales team.
  • Serves as a watchdog against spammers and bashers.
  • Invites netizens to like pages and contents of ATC and its brands.
  • Maintains constant conversation with netizens through messaging or comments.
  • Keep and track customers' databases of their basic information and gathers information for content production.
  • Promote promos and contents over digital platforms.
  • Works closely and reports directly to the Digital Marketing Assistant and Customer Care Representatives.
  • Perform other tasks that may be assigned from time to time.        

JOB QUALIFICATIONS:

  • Candidate must possess at least Bachelor’s Degree in Marketing, or equivalent.
  • Intermediate level computer skills – proficient in Microsoft Office (Excel, Word, Publisher and PowerPoint)
  • Detail-oriented, accurate, and proactive mind set

          JOB QUALIFICATIONS:

Social media and/or marketing skills and experience a plus

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