Position Title: Digital Acounts Administrator
Reports To: Marketing Manager
Location: Eco Tower, Taguig
- Monitors reviews, comments, and inquiries in all digital platforms
- Protect the face of ATC and its brand over the net
- Answer inquiries, comments and reviews.
- Place ads and comments to other pages to uplift the presence of ATC and its brands.
- Maintains good relationship with netizens.
- Prepare reports of complaints and issues raised by netizens.
- Forward interest buyers to the customer care or sales team.
- Serves as a watchdog against spammers and bashers.
- Invites netizens to like pages and contents of ATC and its brands.
- Maintains constant conversation with netizens through messaging or comments.
- Keep and track customers' databases of their basic information and gathers information for content production.
- Promote promos and contents over digital platforms.
- Works closely and reports directly to the Digital Marketing Assistant and Customer Care Representatives.
- Perform other tasks that may be assigned from time to time.
- Candidate must possess at least Bachelor’s Degree in Marketing, or equivalent.
- Intermediate level computer skills – proficient in Microsoft Office (Excel, Word, Publisher and PowerPoint)
- Detail-oriented, accurate, and proactive mind set
Social media and/or marketing skills and experience a plus